Anger Management Essentials: A Practical Guide

How do you manage the anger you may sometimes feel at work? Depending on how you express it, anger can have a negative or positive impact on your work. If negatively expressed, it could diminish your productivity and effectiveness, which can also impact your coworkers and the organization. But you can learn to manage anger in ways that will minimize its negative effects and take advantage of anger's potential to provide beneficial outcomes instead.
Factors that are typically part of normal work environments have the potential to cause anger. Common causes of anger include dissatisfaction with the system, unequal treatment, hindered goals, dissimilar values, and hierarchical relationships.
These potential causes of anger coexist in the workplace and are constant. With everyone in your workplace vulnerable to these highly personal, potential sources of anger, anger management can be particularly challenging.
This course will help you understand anger in the workplace by examining how people express anger, pinpointing some common causes of anger, and discussing how to use anger positively in the workplace. After learning about these aspects of anger, you'll be better prepared to manage your anger when you feel it, and then use that anger to bring about positive outcomes whenever possible.

People have been considering and debating the right way to handle anger for millennia. As long ago as 350 BC, the philosopher Aristotle stated "Those who are not angry at the things they should be angry at are thought to be fools, and so are those who are not angry in the right way, at the right time, or with the right persons."
Virtually everyone experiences anger. But it's important to realize that anger in itself is not a good or bad thing. It's simply a set of physical responses, emotions, and behaviors triggered by a perceived threat or frustration. How people cope with their own anger, and anger in others, makes the difference between anger as a destructive emotion and a constructive emotion.
In this course, you'll discover that anger can be expressed appropriately and dealt with productively. You'll learn about managing and controlling your own anger. You'll also learn how to appropriately and effectively deal with other people's anger, including how to evaluate the issue and provide constructive feedback.