Improving Public Services

افزودن به بوکمارک اشتراک گذاری 0 دیدگاه کاربران 5 (0)

International Experiences in Using Evaluation Tools to Measure Program Performance

مشارکت: عنوان و توضیح کوتاه هر کتاب را ترجمه کنید این ترجمه بعد از تایید با نام شما در سایت نمایش داده خواهد شد.

ترجمه این کتاب مشاهده همه کتاب های ترجمه نشده

International Experiences in Using Evaluation Tools to Measure Program Performance

The government performance movement has been in full swing for decades around the world. So, why do so many public programs and organizations continue to underperform? A major reason is that measuring the types of performance that people value most -- real outcomes for citizens -- continues to be an elusive goal. And why is performance measurement so difficult? Because performance managers have not taken full advantage of the tools and knowledge available in the field of program evaluation; the worlds of performance measurement and program evaluation have much to learn from each other, but they remain largely separate for reasons of history, politics, and inertia.

Improving Public Services spotlights recent advances in the theory and practice of performance measurement with potential to bridge the divide. As the text's essays, case studies, and comparative analyses demonstrate, many of the challenges to outcome-based performance measurement are similar across national and cultural boundaries. And many of these challenges are amenable to solutions drawn from program evaluation, especially program theory as captured in logic models.

Key issues addressed include designing and implementing high-performance contracts, using administrative data to measure performance and evaluate program effectiveness, minimizing the unintended consequences of performance-based incentive schemes, measuring qualities of governance as well as service delivery, and fitting performance systems to different institutional settings. The authors offer insights relevant to charitable organizations, private service providers, international bodies, municipalities, states, and national governments in developed, developing, and transitional countries. As the global debate over performance management rages on, this volume points to promising directions for future research and practice at the intersection of program evaluation and outcome-based public management.

لغو

گزارش تخلف

مغایرت عنوان کتاب با توضیحات و تصویر جلد
عدم رعایت حقوق نشر طبق قوانین جمهوری اسلامی ایران
محتوای مستهجن
توهین به قومیتها و محتوای نژادپرستی
توهین به اقیلیتهای مذهبی
اهانت به مقامات سیاسی و مذهبی
اشاعه ی کودک آزاری
سایر موارد

بستن

فرمت کتاب

ebook

زبان

english

تاریخ انتشار

2017

نویسنده

Jacob Alex Klerman

ناشر

Oxford University Press, USA

شابک

9780190646059

20,000 تومان

خرید کتاب مطالعه نمونه درخواست ترجمه کتاب

خرید کتاب Improving Public Services

Improving Public Services

گزارش تخلف

فرمت کتاب

ebook

زبان

english

تاریخ انتشار

2017

نویسنده

ناشر

شابک

کتاب های مرتبط

Improving Public Services

Reconciling Work and Poverty Reduction

Activation or Workfare?

United in Diversity? Comparing Social Models in Europe and America

The Age of Dualization

The Population Problem in Pacific Asia

No More Feedback

Counterproductive

The Trainer's Journey to Competence

The Performance Consultant's Fieldbook

Who Are &quot;They&quot; Anyway?

Exploring the Limits in Personnel Selection and Classification

Beyond Training and Development

The Complete Guide to Performance Appraisal Complete Guide to Performance Appraisal

Beyond Training And Development

2600 Phrases for Effective Performance Reviews

Keeping Employees Accountable for Results

The Managers Pocket Guide to Documenting Employee Performance

Giving And Receiving Performance Feedback

101 Leadership Actions for Performance Management

Developing Effective Teacher Performance

دیدگاه کاربران

Who Are "They" Anyway?