The Art of Conversation

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Change Your Life with Confident Communication

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Change Your Life with Confident Communication

Good conversation is at the heart of networking, meetings, interviews, negotiations and raising your profile.

It can ease your way in work, enabling you to build alliances, create strong relationships with staff, bosses and clients, succeed at interviews, motivate and inspire.

But conversation is something most of us were never taught! We learn to speak as babies, but "how "conversation actually "works "is something most of us pick up only haphazardly, and many have yet to learn. Why is it some of us are stuck for words, but others blabber or can't stop? What is it that some people have naturally which enables them to converse comfortably and easily, to engage people and build better relationships?

"The Art of Conversation "will show you step by step how to converse skillfully and enjoyably with other people, at home, at work, on the phone and in the street- even if you're daunted now, discover the difference good conversation can make in every aspect of your life. Learn to:

-Overcome the most common block to good conversation- fear; find out how to break the silence and keep the conversation going

- Understand the different types of conversation and how they work- which topics and language are suitable for the occasion

- Learn simple methods for being heard and understood, including speaking clearly and audibly, listening well and using non-verbal communication

- Find out how to hold a conversation in tricky situations, including how to disagree, how to speak to those in authority and people you find difficult

-Use conversation to form relationships, improve friendships, make the sale, chat people up, to learn, influence and persuade.

TABLE OF CONTENTS

INTRO 1. INTRODUCING CONVERSATION

1. Normal and everyday

2. The key to many doors

3. What this book is and isn't

1. THE DANCE OF CONVERSATION

1. The dance of conversation

2. A subtle human art

3. The traditional 'conversationalist'

4. What's conversation for?

2. CONNECTING IS WHAT MATTERS MOST

1. Conversational Drains

Enthuso-bore

Robo-chore

Echo-bore

The Ego-bore

Queen of Gossip

Moaning Micky and Minnie

2. Finding common ground

Favourite objects of attention

3. Non-verbal connection

Body language

Voice tone

4. Energetic connection

5. Flexibility

Dealing with 'drains'

3. GETTING IN THE RIGHT STATE

1. Looking at lack of ease

2. Managing your state

3. Breathe

4. Move

5. Collecting positive states

6. Staying present and aware

7. Focusing outside yourself

8. Dealing with silence

9. Curiosity

10. Trusting yourself and others

4. GETTING A CONVERSATION GOING - THE BASICS

1. Breaking the silence

2. Make a comment

3. Float in a simple question

4. Try a comment followed by a question

5. Introduce yourself positively

6. Keeping the Conversation Going

7. Adding a little extra

8. Taking it gently

9. Open questions

10. Stories

11. Dropping conversational clues - and picking them up

5. LISTENING

1. How well do you listen

1. What can happen instead of listening

2. Rehearsing your own piece

3. Daydreaming

4. Pretending to listen

5. Non-listening

6. Filtering the communication

7. Judgement

8. Playing the psychiatrist

9. Reassuring or diverting

2. How to listen well

3. Show that you're listening

4. Freeing yourself to listen

5. Deep listening PART 2: THE POWER OF CONVERSATION

6. INFLUENCING A CONVERSATION

1. Know your intention

2. Leading through connection

3. Creating movement

4. Influence can be as gentle as a story

7. DIFFERENT KINDS OF CONVERSATION

1. Thing Talk

2. Action talk

The art of small talk

3. Head Talk

Exchange of ideas

Exchange of opinions

Wit

4. Heart Talk

Emotional support

Intimate conversation

Risk taking

5. Transparent/Inward/Intimate Talk

Presence in Aikido

6. Generative Talk/Soul Talk

7. Progressing through talk-types

8. EXPRESSING YOURSELF

1. Expressing you - voice

Be understood Speak with flow Getting rid of useless fillers Expressing interest and sounding interesting

2. Expressing you - body language

3. Expressing you - your emotions

Influencing with your emotions

4. Expressing the real you

5. Dancing with language

Finding a common language Playtime with language Negative language Language Habits Big effect of small words Language of Influence? PART 3: CONVERSATION IN PRACTICE

9. SAILING THROUGH TRICKY WATERS

1. What to do if you're stuck

Stop faking it Slowing down Be careful what you ask Know which "rules" you're playing Being flexibile

2. Oiling the wheels

Comment on what you've already heard Offer a prompt Encouraging nods and grunts

3. Spotting the Games People Play

The status game The manipulation game Role playing Naming the game

4. Enjoying disagreement

5. Confrontations

Handling feelings with skill Checking your assumptions Assertive method/Taking the initiative/What to say

10. CONVERSATIONS IN A PROFESSIONAL CONTEXT

1. Conversations in the workplace

Role playing Small talk at work Negative small talk Meetings, Jousts and Debates Facilitating Group Conversations skilfully/Meaningful conversationsConversational style - Coaching style rather than control/command

2. Networking

Being the best of you - as written at beg. Of chapter. - Clear/honest Giving and taking Probing questions Abundance Error! Bookmark notdefined.Avoiding the networking nerd - and avoiding being one! Seizing the day Moving on

3. Job Interviews

Creating a conversation Busting the men/women myths

4. Conversations in the media

Stage-crafted conversations /Most media interviews pre-plannedDesire for black/white Confrontations Media chat If you want something fresh and new, you need time Time factors - no time for conversation to grow Fine media interviews that are conversations Genuine interactions Conversational style solos

5. Conversations to create personal change

Key Points Coaching and counselling conversations Building advanced questioning skills Using deep listening skills Bus-stop break-throughs PART 4: CONVERSATIONS CHANGING THE WORLD/ BIG CONVERSATIONS

1. Conversations to Change the World

Negotiation High level conversations

2. &am

لغو

گزارش تخلف

مغایرت عنوان کتاب با توضیحات و تصویر جلد
عدم رعایت حقوق نشر طبق قوانین جمهوری اسلامی ایران
محتوای مستهجن
توهین به قومیتها و محتوای نژادپرستی
توهین به اقیلیتهای مذهبی
اهانت به مقامات سیاسی و مذهبی
اشاعه ی کودک آزاری
سایر موارد

بستن

فرمت کتاب

ebook

زبان

english

تاریخ انتشار

2014

نویسنده

Judy Apps

نویسنده

Judy Apps

ناشر

Capstone

ناشر

Capstone

شابک

9780857085382

20,000 تومان

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خرید کتاب The Art of Conversation

The Art of Conversation

گزارش تخلف

فرمت کتاب

ebook

زبان

english

تاریخ انتشار

2014

نویسنده

نویسنده

ناشر

ناشر

شابک

دیدگاه کاربران