Crisis Ahead

June 1, 2020
Crisis management expert Segal offers a timely book on the topic with an introduction focused on the COVID-19 pandemic. The book urges business CEOs and other organizational leaders to have a plan of action in place well before the inevitable crisis hits. One of Segal's key points is that leaders do not have to reinvent the wheel; examining how others have handled situations in the past can be very instructive. To that end, Segal pulls directly from news headlines of the past few years to present an extensive list of crises that businesses and individuals have weathered. Segal analyzes the handling of each crisis so that the reader can learn from the experience of others. His commonsense suggestions include having a plan, heeding early warnings, having the right resources, responding quickly, adhering to facts, gauging the impact, telling the truth, and setting realistic deadlines. This book's practical advice for advanced planning makes it a valuable addition to the shelves of any business collection.(Reprinted with permission of Booklist, copyright 2020, American Library Association.)