Everyday Bias

Recent breakthroughs in the cognitive and neurosciences provide insight into why our results are inconsistent with our intentions. Bias is a survival mechanism that is fundamental to our identity, it is natural to the human mind. It is overwhelmingly unconscious. Ross helps readers understand how and why unconscious bias impacts our daily lives, particularly our daily work lives, incorporating anecdotes from today's headlines as well as case studies from over 30 years of research. And, most importantly, he answers the question: "Is there anything we can do about it?", offering ways we can become less unconsciously biased towards people who are different from us. This audio edition includes the added appendix with lessons for handling conflict and bias in the workplace. An invaluable resource for everyone, from those seeking to understand and confront their own biases to business leaders and human resource professionals striving to create bias-free organizations. If we understand the powerful nature of the biases we all have, we can create personal and business environments that are more productive, fairer, and offer greater personal happiness.