Why Are We Yelling?

November 1, 2019
After decades of experience facilitating difficult conversations, Silicon Valley entrepreneur Benson delves into the anatomy of arguments and delivers new ideas about productive disagreement. This well-organized book features witty illustrations and practical advice. He constructs a framework that helps remove readers from the trap of unproductive conflict and pointless arguing. He also covers related topics, such as anxiety, anger, avoidance, frustration, points of view, and more. Benson recommends Eight Things to Try in order to have more productive disagreements, including examining the anxieties born of past experiences that might make you more emotional about certain topics, and accepting the reality that not everyone is going to agree with you. The book is dotted with short explanations, such as common biases, and lists, including Guidelines for Productive Disagreements, as well as recommendations for further reading. Everyone faces disagreements. This easy-to-read and compelling book will appeal to a wide range of audiences, from students and parents to those in the workplace.(Reprinted with permission of Booklist, copyright 2019, American Library Association.)