Stronger Through Adversity

December 1, 2020
Psychologist Michelli interviewed leaders from 140 companies and shares their prescriptions for reacting to crises, in particular the COVID-19 pandemic. His chapters progress from "put on your own mask first" about self-care, through "practice employee obsession" about caring for your team, to conveying compassion as you lead from the back, side, or front, depending on circumstances. He illustrates each piece of advice with personal stories from leaders of well-known companies readers will recognize, such as Airbnb, the American Red Cross, Godiva Chocolatier, Google, H & R Block, Kohl's, Marriott International, the NBA, Southwest Airlines, Starbucks, and many more. The sheer variety of businesses will give the reader a look at many aspects of leadership during profound change. These leaders honestly acknowledge their own confusion as they worked through unfolding crises. Michelli's overriding point is that the struggles they faced built their strengths; interviewees share what worked so readers may incorporate these successes into their own plan of action. Even if the reader is not in a position of leadership, the stories are encouraging and uplifting.

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