Gotcha Capitalism
How Hidden Fees Rip You Off Every Day-and What You Can Do About It
گزارش تخلف
کتاب های مرتبط
- اطلاعات
- نقد و بررسی
- دیدگاه کاربران
نقد و بررسی
January 1, 2008
What is the difference between your cell-phone companys quoted monthly rate and the actual bill that you get every month? Once you add in all the sneaky fees, surcharges, and taxes, the actual bill can be up to double the advertised price. Sullivan chronicles how this trend has crept into every area of commerce, including credit-card companies, banks, cable TV, Internet access, mortgages, the travel industry and, the worst abusers of all, the retirement and financial-planning industry. Instead of offering their services for a single stated price and keeping to it, companies pad their profits by cheating, hiding the actual cost of their services with hidden fees, to the tune of $45 billion a year! Sullivan picks apart each industry, with fun topics such as mouse print, lying ATMs, and diminishing gift cards. His excellent tips on how to crack the fee code, deal with customer-service reps, and become a sophisticate will help you to reclaim your money, your rights, and your dignity.(Reprinted with permission of Booklist, copyright 2008, American Library Association.)
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