High Impact Communication

Even the shiest communicator can become a natural, charismatic speaker with the help of this intelligent, innovative set. The key to effective communication, says Decker, is getting through to your listener's "first brain," a primitive gatekeeper that screens messages for credibility and trustworthiness. Included are detailed inventories in nine skill areas, such as eye contact, gestures and energy level, practice exercises, visualization, and specific directions for "thinking on your feet." A clear summary of each cassette side and easy to follow cues for tape changes simplify navigation. This sincere, enthusiastic presentation proves that Decker practices what he preaches. D.M.G. (c)AudioFile, Portland, Maine