Malaysian water sector reform : policy and performance

In this research the Malaysian water sector reform is  assessed by answering the following questions:  • How can we understand and explain the policy process of the reform?  • To what extent have the outputs of the reform contributed to the realization of the reform’s  objectives? and  • To what extent has the water sector reform improved the operational efficiency and  environmental effectiveness of water utilities?  This research was approached from two theoretical perspectives: the policy arrangement approach  and the policy evaluation approach.

The policy arrangement approach provides the analytical  tools to ascertain answers to the first question.