Manager 3.0

March 25, 2013
The sluggish early portion of this book by Karsh and Templin of JB Training Solutions provides a perhaps unnecessary overview of Millennials (“You have led a very sheltered life thanks to your helicopter parents.”) and compares this generation to others. Further in, the book addresses important managerial topics, providing both an outline of the issues, and strategies for success: “The sticky part about ‘owning’ your role is that you will find that there isn’t always a ‘right answer’… As a manager, you will fail here and there. Own it, learn from it, and move ahead.” Even the most basic questions are discussed: for example, whether you should tell someone that they have spinach in their teeth. Negotiating gets significant attention here, with explanations of the nature of negotiations (“Negotiation is a dialogue—a conversation”) as well as discussions of biases involved (“Assumptions are one of the biggest barriers to listening”). As long as readers can get past the slow start, useful information and advice awaits, both for Millennials and for managers in general. Agent: Matthew Carnicelli, Carnicelli Literary Management.