The Wide Lens

January 23, 2012
Innovation, from conception to product to consumer acceptance, is key for business success, but many great ideas have failed to have their anticipated impact on the consumer and the bottom line. Starting with an analysis of some great failures, Adner, a strategy professor at Dartmouth’s Tuck School of Business, finds that the weakness was neither innovative nor corporate; rather, it was in the ecosystem. Knowledge of the ecosystem—interrelationships between the parts of the chain from innovation to consumer—is often overlooked. Adner shows how to map out the terrain of this ecosystem before suggesting practical steps that can be implemented to resolve problems and create a functional, proper ecosystem. A plethora of case studies allows for a clear analysis of numerous scenarios, both failures and success, with a depth rarely found in pragmatically-tinged books. Adner’s evaluation of the early-mover advantage as compared to the ecosystem, and his discussion of Adoption Chains (highlighting the fact that the onus is usually not on the positives, but rather on reducing the negatives) are but two of the book’s many gems. Anyone involved in moving a product from conception to adoption will not want to let this book pass them by. Agent: Edmond Harmsworth, Zachary Shuster Harmsworth Literary Agency.

February 1, 2012
Adner (Strategy/Dartmouth Coll.) debuts with a valuable perspective on how to innovate successfully in an interdependent world. Even the finest new product fails when consumers don't have a chance to choose it, a situation that occurs when a company's partners--the distributors, retailers and salespeople who make up a company's business ecosystem--do not adopt the innovation. The path to market, writes the author, is just as important as the new product itself. Examples abound: In the late 1990s, Michelin's launch of an innovative run-flat tire failed when the company could not convince enough service stations to adopt its repair system. In the 1980s, Philips Electronics developed a great high-definition television with superior picture quality, but HDTV cameras and transmission standards had not yet arrived, leaving Philips with a $2.5 billion write-down. In each instance, the company's focus on execution created a "blind spot" hiding key dependencies critical to success. By taking a broader view of their business ecosystem, companies can identify challenges that might undermine success and act to reconfigure the ecosystem in ways that eliminate problematic bottlenecks. In richly detailed stories, Adner shows how this was executed by Hollywood studios in introducing digital cinema and by Amazon in developing the market for e-readers. He also describes ongoing efforts by a fascinating new company named Better Place, which has been considering holistically the ecosystem of obstacles preventing the introduction of electric vehicles into the mainstream consumer market. The author pays close attention to Apple's successes of the past decade, during which it reconfigured ecosystems to achieve success in three markets: music players, smartphones and digital tablets. Apple's "hidden point of differentiation has not been in its elegant products but rather in its approach to leverage its advantage from one ecosystem into the next." Essential reading for innovators.

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