Powerful Phrases for Dealing with Difficult People

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Over 325 Ready-To-Use Words and Phrases For Working With Challenging Personalities

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Over 325 Ready-To-Use Words and Phrases For Working With Challenging Personalities

The key to a harmonious, highly effective work environment is not by ensuring you work among carbon-copies of yourself whose personalities never clash with one another or with you. That pipe dream could not ever happen, nor would it result in a successful team collaboration even if it could. Instead, most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. And then tomorrow we go to work with them again . . . and again . . . and again.Like it or not, the bulk of our waking hours are spent with people at work—people who can grate on our nerves. Therefore, learning to interact effectively with difficult employees, colleagues, and bosses is an absolute essential for our success. With Powerful Phrases for Dealing with Difficult People, anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread. Helpful features inside this practical and easy-to-use book include:

Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each

Nonverbal communication skills to back up your words

Sample dialogues that demonstrate how phrasing improves interactions

A five-step process for moving from conflict to resolution

"Why This Works" sections that provide detailed explanationsButton-pushing situations are going to come up today at work—and tomorrow too. Don't let them rent space inside of you and turning everything to mold. Instead, choose to deploy simple phrases to regain control and resolve conflicts. When you do, you, your colleagues, and your company will be all the better for it!

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گزارش تخلف

مغایرت عنوان کتاب با توضیحات و تصویر جلد
عدم رعایت حقوق نشر طبق قوانین جمهوری اسلامی ایران
محتوای مستهجن
توهین به قومیتها و محتوای نژادپرستی
توهین به اقیلیتهای مذهبی
اهانت به مقامات سیاسی و مذهبی
اشاعه ی کودک آزاری
سایر موارد

بستن

فرمت کتاب

ebook

تاریخ انتشار

2013

نویسنده

Renee Evenson

ناشر

AMACOM Books

شابک

9780814432990

20,000 تومان

خرید کتاب مطالعه نمونه درخواست ترجمه کتاب

خرید کتاب Powerful Phrases for Dealing with Difficult People

Powerful Phrases for Dealing with Difficult People

گزارش تخلف

فرمت کتاب

ebook

تاریخ انتشار

2013

نویسنده

ناشر

شابک

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