Otherwise Engaged

Ask leaders what their biggest challenge is, and they're likely to say: "It's the people part of the job...the soft stuff...the so-called intangibles." And for years, honorable, intelligent leaders have been making good-faith, well-funded efforts to address this challenge. But they invariably come up short. And when they do, they try again. And then again. And yet again. Otherwise Engaged shines a bright light on the cause of this challenge: a fundamental misunderstanding of the true nature of the intangibles. It's a how-to book in that it focuses on the too-often overlooked first step in any such effort: How to stop doing the things that cause people to dis-engage. Once leaders gain a better, deeper understanding of the true nature of the intangibles, they'll discover that they already know what to do in order to be more effective in this domain. No need to master new knowledge or techniques. No need for the excess baggage that comes with big, organization-wide programs or initiatives. Otherwise Engaged shows leaders how to get a grip on the intangibles. Through a story told in a light, humorous style, the author helps readers discover what the problem is. In the process, they'll develop a felt need to challenge the assumptions under which they've been working and to become more open to the possibility of considering a different way. Readers will discover: