The Human Factor

George W. Bush's presidency was poisoned by a lack of human source intelligence on 9/11, Iraq and weapons of mass destruction. Carter was humiliated by the hostage crisis in Iran. The Bay of Pigs was President Kennedy's greatest blunder. Vietnam ended the Johnson presidency and Korea ended Truman's. In each case, American blood and treasure were spent; and in each case, a lack of reliable intelligence played a great role.
CIA officers are, needless to say, skilled and accomplished professionals. Unfortunately, the organization they inhabit is stifling, misguided, and careless. In the darkness of secrecy, with unlimited tax dollars and little or no accountability, the CIA bureaucracy has mutated into a leviathan that serves its own aims.
From 1989 to 2002, Ishmael Jones carried out continuous field assignments for the CIA, pursuing WMD targets in the Middle East and Europe and terrorist targets in the Iraq War. Appalled by the stifling layers of bureaucracy and unable to reform the agency from within, Jones resigned with an unblemished record and this astonishing story to tell.
The Human Factor is the story of a deep-cover agent facing both the day-to-day obstacles of survival and ludicrous challenges from his own agency's impenetrable bureaucracy. If the CIA is to be fixed—and for our own security it must be—The Human Factor may constitute the first step in that direction.