Negotiating the Nonnegotiable
How to Resolve Your Most Emotionally Charged Conflicts
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کتاب های مرتبط
- اطلاعات
- نقد و بررسی
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نقد و بررسی
April 15, 2016
Shapiro (founder & director, Harvard International Negotiation Program; psychology, Harvard Medical Sch./McLean Hospital; affiliate faculty, Program on Negotiation at Harvard Law Sch.) offers a scholarly book that the nonspecialized reader will understand. Written in a practical style and well organized, it attempts to address the emotional forces that cause conflict. It also suggests methods and tools to overcome discord and restore cooperation in fields from international diplomacy to familial disputes. Shapiro has conducted extensive research on the origins of disagreement and potential solutions; his suggestions for reconciliation range from simple to complex scenarios. His text is enhanced with extensive notes and appendixes as well as a useful bibliography. Index not seen. VERDICT While a bit technical, this book provides insight into strategies of conflict negotiation that can be applied at several levels.--Littleton Maxwell, Robins Sch. of Business, Univ. of Richmond
Copyright 2016 Library Journal, LLC Used with permission.
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