The Big Book of Small Business

January 9, 2012
As entrepreneur Griffiths argues, how we do business has changed, and the greatest risk to any business today is a failure to evolve. Using straightforward language, Griffiths (101 Secrets to a Winning Business) breaks down the fundamentals of small-business ownership, covering such topics as commitment, pricing, image maintenance, relationships, marketing, customer service, advertising, and troubleshooting. He makes a good case for the “age of the entrepreneur” and for businesspeople to take charge of their enterprises and conduct themselves with intelligence and honesty. However, the advice is more philosophical than practical, and while the layman’s language is clear and reassuring, the book would be more useful for psyching up a would-be entrepreneur for the challenge than providing instruction in the nitty-gritty of how to do it. Agency: Three60 Agency.