Love 'Em or Lose 'Em

With a voice that's perfect for a business lesson, David Drummond reads a condensed guide to keeping your best employees. The coming talent shortage demands that companies work overtime to keep their best people engaged and committed. The authors' 26 principles and hands-on action steps cover familiar strategies but sound fresh and urgent: Create meaningful and challenging work, provide chances for learning and growth, communicate respect, and initiate honest discussions about work design, satisfaction, and career plans. Theirs is an empowering invitation that everyone take initiative, even in bureaucratic and dysfunctional companies. They offer vital antidotes to typical corporate practice and a timely reminder that it's less expensive to love star performers than to replace them. T.W. Winner of AudioFile Earphones Award (c) AudioFile 2006, Portland, Maine